Learn one behaviour
A mission teaches one behaviour that you can hear or see. Read the model, study the poor version, and name the difference before practice starts.
Foundation unit
The mission method
Complete one lesson, one buyer drill, and one reflection as a single unit of progress.
Lessons
Use the behaviour
The buyer drill creates a moment where the behaviour matters. Adam or Eve changes the buyer response when your words change. No real customer is ever contacted in a practice mission.
Reflect with evidence
Quote one moment from the drill. Explain what it did to the conversation. Choose one action for the retry. Reflection is a decision about the next practice, not a diary entry.
Move around the circle
Progress through Begin, Evaluate, Learn, Practice, Certify, Perform, Improve, and Lead. The circle repeats because performance creates new evidence for learning and practice.
Buyer drill
Practise with Adam and Eve
Eve gives the same objection twice in different words. Apply one chosen behaviour, review the result, and retry only the weaker response.
No real customer is ever contacted during practice.
Reflection
Use evidence from the drill
What evidence shows that the chosen behaviour worked? What will you test in the next mission?
The learning circle