Operating path
Start an honest conversation and make a permission-based handoff.
Missions
Each mission contains one lesson, one buyer drill, and one reflection. Adam and Eve play the buyer and can coach you mid-call. No real customer is ever contacted during practice.
Mission 1
LessonState who you are, why you reached out, and why the person might care. Do not borrow trust from a relationship you do not have.
Buyer drillAdam plays a community contact who asks how you got their name.
ReflectionDid your opening make the reason clear before it asked for time?
Mission 2
LessonAsk for a small next step. Treat no, not now, and tell me more as different answers.
Buyer drillEve gives each of the three answers in one practice set.
ReflectionWhich answer did you handle as if it meant something else?
Mission 3
LessonAsk enough to learn whether a handoff can help. Do not turn a friendly talk into a hidden sales call.
Buyer drillAdam likes the idea but has no problem that the offer solves.
ReflectionWhat evidence told you to continue or stop?
Mission 4
LessonExplain who will contact the person, why, and what was shared. Record permission and the agreed next action.
Buyer drillEve agrees to a handoff but limits what may be shared.
ReflectionDoes your record protect the limit and prepare the next person?
Scored role check
Start with a warm contact, discover whether a useful fit exists, and make or decline a handoff.
The result is a 0–20 evidence profile. It shows which mission to repeat. The Academy has not published a pass mark.
The learning circle